Vehicle home delivery was already a hot topic among dealers and retailers at the start of 2020. But, with the rapid spread of COVID-19 and subsequent shutdowns across the nation, home delivery has gone from being just an additional perk to table stakes in order to thrive and survive in the new age of automotive retailing.
More than ever before, consumers demand and need home delivery. When it comes to auto retailing, customers expect the option to research vehicles, browse inventory online, purchase remotely and have the car delivered to their residence without the need to ever have human-to-human contact.
Yet, dealers can run into logistics and operational obstacles as they work to expand their online-shopping capabilities and vehicle home delivery offerings. Oftentimes, the only thing holding dealers back from selling more cars online is their logistics partner.
A Logistics Partner Can Make the Difference
As dealers work through current COVID-19-impacted supply chain concerns, reframe their marketing and sales efforts to reach more potential customers online and prioritize their customers’ demands for a home delivery experience, partnering with an experienced vehicle logistics provider can make all the difference.
Such a provider will have an infrastructure of service and a network of carriers, drivers and support teams in place to assist with such deliveries and ensure auto purchases arrive to customers’ homes quickly, efficiently and securely. Many logistics providers also have technology that allows for vehicle tracking and increased visibility throughout the home delivery process.
And during this time of heightened concerns over health, safety and illness prevention, dealers must ensure the logistics providers they work with offers services like contactless delivery, vehicle cleaning and sanitization. Customers can then rest assured their new vehicles will be clean, safe and ready to drive.
Essentially, an automotive logistics provider can help deliver the dealership experience straight to the customer’s front door, allowing you to pass up your competition and offer vehicle home delivery anywhere in the US where your customers demand it.
You Sell it, ACERTUS Can Home Deliver it
ACERTUS offers a premium last-mile delivery service for customers which includes automotive dealers, car auctions, auto remarketing companies, mobilities companies, relocation and moving companies, OEMs, Fleet Management Companies and more . Our dedicated door-to-any door vehicle transport team is able to safely deliver a car to its final destination through one or more of our transport service options. We have 6,000 active car carriers and 1,000 active drive away drivers, all highly trained and qualified to execute successful home delivery experiences.
Our strong network and wide availability allow us to provide this same premium service, regardless of whether an order requires a short, local vehicle move or longer-distance haul. ACERTUS’ 55 distribution hub locations mean we can move your vehicle to its end location with speed and efficiency – no matter the distance – and you can easily request any other options from our full suite of services.
And because we know safety and cleanliness are the highest priorities, particularly during the current COVID-19 crisis, ACERTUS has bold measures in place for the health and well-being of customers, employees and suppliers. Our drivers follow our strict protocol, even offering no-contact pickup and delivery options, as well as additional sanitary procedures.
We also offer additional concierge services with home deliveries, delivering the ultimate white-glove experience to customers. Such offerings ensure your customers’ vehicle purchases arrive fully detailed, filled with gas and driven by a professional dressed in clean, company-branded gear.
The only thing truly holding you back from achieving this streamlined home delivery experience is your vehicle logistics strategy. Increase your online sales, add new efficiencies to your business and meet your customers’ expectations with ACERTUS vehicle home delivery.
Learn more about ACERTUS’ last-mile delivery option, as well as our complete solutions for auto logistics and services, at https://acertusdelivers.com. To connect with one of our team members, contact us here or call us at 855-ACERTUS (855-223-7887).