Shipping Your Personally Owned Vehicle (POV)

Although many of our customers know MetroGistics as a transport provider for new car manufacturers, large and small dealer groups, and rental car accounts, we also coordinate shipping of personally owned vehicles (POVs).

Here’s just one comment from our testimonials page: “Thank you MetroGistics for making the delivery of my new Volvo an easy and efficient process. Their staff are very professional and gave me daily updates on the status of my delivery. I would use them again for any future vehicle deliveries!” – Scott, Sacramento

Following is a checklist to help owners secure reliable transport for their POV.

  • Ask the transport provider for proof of insurance.
  • Make sure they have operating authority and are transporting vehicles legally.
  • Ask if they offer enclosed vs. open transport. Enclosed transportation will cost more but may be worth it if you are shipping an antique or prized vehicle.

After you’ve booked transport, follow these steps to prep your vehicle for shipment:

  • Ask any and all questions regarding the vehicle-shipping process.
  • Don’t pack your car full of household goods or valuables. In many cases, drivers will refuse to move a car until such items are removed, as it is against Federal DOT rules and regulations.
  • Make sure your vehicle is operable; otherwise the driver will have difficulty loading and unloading your vehicle.
  • Leave a little gas in the tank so the vehicle can be driven on and off the hauler.
  • Select the appropriate spot for pickup. Car haulers and large trucks cannot easily maneuver in many narrow or curved streets, or around low-hanging trees and bridges. Consider meeting the transporter at a nearby parking lot or large open space.
  • Take pictures of the vehicle and note the condition prior to it being transported.
  • Verify that someone will be at the origin and destination locations at the pre-arranged time.

At the pickup location, make sure you do the following:

  • You or someone you give consent to should complete a vehicle inspection with the driver, acknowledging any damage before transport.
  • Make sure you have the name and mobile telephone number of the driver so you can contact them if there are any changes in pickup location or time.

During transport, keep in mind:

  • The transport provider should communicate with you throughout the shipment process, notifying you when the POV has been picked up, status en route, and estimated delivery dates.
  • Have reasonable transit expectations. Drivers have legal limits on how many hours they can drive in a day and often have other pickups and deliveries to make.

At the delivery location, make sure the following occurs:

  • You or your designated contact should thoroughly inspect the vehicle prior to and after unloading, so there are no overlooked damages. If there are damages, the contact must note the damages on the Bill of Lading and contact your shipping representative immediately.  Failure to do so can result in denial of any damage claims.
  • The designated recipient signs the Bill of Lading acknowledging receipt, and exchanges keys.

If you have any questions about shipping POVs, feel free to call us at 877-571-6235 or conduct a live chat session from our home page.

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