More Services Equals More Options For Customers

As many of you know, the ACERTUS family grew quite a bit in 2017. Building on our reputation as an industry leader in vehicle logistics, our company acquired AmeriFleet, North America’s top fleet logistics and services company, in January. We ended the year by acquiring Metro Title Services, the national leader in title and registration services to auto dealers and the fleet industry.

Why these two particular companies? The thought process behind these acquisitions has never been growth for growth’s sake. Rather, it has been about transforming ourselves into a full-service provider offering more customer-friendly services from one touchpoint.

Think of companies like AT&T, Amazon and Walmart.

AT&T (originally known as the American Telephone and Telegraph Company) was established in 1885 and enjoyed a monopoly in telephone service in the United States until forced to break up its operations into smaller companies. That might have spelled the end for AT&T, but today they are the world’s largest telecommunications company because they diversified and added services such as wireless communications, internet, cable, satellite television, home security and more. In many instances they offer bundled services at a discount to customers. Now consumers can purchase an array of home and business services from one provider they know and trust.

Amazon was incorporated in 1994 and began as an online bookstore. Today is the largest internet retailer in the world as measured by revenue and market capitalization. In addition to selling consumer goods like electronics, apparel, furniture, food, toys and jewelry, the company has expanded into software, cloud computing, original entertainment programming, and more. Last year Amazon made a big splash with its acquisition of Whole Foods, and business experts predict the company will soon expand into pharmaceutical and car sales. Just another example of growing through acquisitions in order to provide consumers one touchpoint for products they want and need, and through a system and company they have at their fingertips.

Walmart was founded in 1962 in Bentonville, Arkansas, by Sam Walton, and incorporated in 1969. Today it is the world’s largest company in terms of revenue. In addition to selling consumer goods and grocery items, Walmart has expanded into pharmaceuticals, subscription services, cell phone services, e-commerce and more. The company has beat out rivals like Sears and Kmart through savvy business moves like the acquisition of, Bonobos and Moosejaw, a leading online provider of outdoor gear. While Walmart was founded on the premise of bringing a national retail store to rural areas, it has grown over the years to also allow customers to find a brick-and-mortar store worldwide as well as shop online and through a mobile app. Walmart has truly embraced the customers’ need for one-stop shopping in its corporate strategy.

While we certainly aren’t comparing ourselves to industry giants like these, we do agree with their philosophy of being full-service operations offering a variety of services that customers want, and passing along savings in expenses and efficiencies.

Many dealerships, fleet owners, car rental companies and others know that ACERTUS can provide excellent service in transporting their vehicles. However, we have expanded the scope of our services and strive to be a trusted one-stop shop for logistics, fleet management, titles and registrations, International Registration Plan, recall tracking, title storage and management, DOT compliance, and more. Our clients can save time and money by working through us as one point of contact instead of multiple vendors.

As ACERTUS CEO William Billiter said in a press release recently, “Our message to clients is that we will involve you as we move to leverage all our organizational capabilities, and we’ll always do what’s best for you.”

We’re looking forward to exciting things in 2018! Stay tuned.

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