DMV Backlogs Continue: Submit Info Early, Accurately and Completely to Avoid Delays

DMV Backlogs

While most companies with fleets are back up and running after last year’s COVID-19 pandemic shutdowns, they’re still coming face-to-face with backlogs when it comes to their title-and-registration needs. Despite the fact that nearly all Department of Motor Vehicles (DMV) locations across the country are reopening under continued COVID precautions after a period of closures, restricted working hours and limited staff availability, workload continues to be high with all DMV locations struggling to process backlogged documentation, take on incoming requests and handle day-to-day operations. 


Delays are particularly bad for companies who need assistance with fleet title-and-registration services – even more so than for those with personal vehicle title-and-registration needs – as DMVs typically prioritize individuals over businesses. This can lead to even further delays for companies hoping to get this work completed and move forward with their other fleet operations. Beyond these already-existent backlogsthere are especially bad delays in certain states where wait times for vehicle-registration renewals or initials are exceeding 20, 30 or even 40 days on average.  


Even though companies are facing extreme difficulties working through their title-and-registration service needs and getting these requests processed in any sort of timely fashion, there are a few different steps they can take to keep this work moving and steer clear of unnecessary setbacks. 

Ways to Move Faster and Avoid Further Delays 

Business delays due to DMV backlogs can be costly, inefficient and downright aggravating for companies with fleet title-and-registration needs that must be addressed. But there are a few different ways companies can work around some of these current DMV challenges and keep the overall process moving forward.  


Accuracy, thoroughness and consistency are all absolutely necessary when it comes to title-and-registration work. The key is to be proactive! If any documentation contains inaccuracies, incomplete sections or inconsistencies, it will be sent back for correction, causing even further delays to an already-backlogged reality. Companies that take the time to closely and carefully go through all their paperwork and records to ensure all fields are fully filled out and with the correct information will mitigate any risks of additional delays due to an error. 


Whenever possible, companies with fleets should submit their title-and-registration documents early – well before any expiration dates hit – so they can build in extra time for themselves, despite the current DMV capacity constraints. If any states in which they operate offer digital title-and-registration options, they should consider going this route in those particular areas. While this won’t remove the need for any hard-copy paperwork, such as with certificates of title, it will help minimize the level of that paperwork and keep the work streamlined and simplified. 


For more information about current DMV delays around the country, check out ACERTUS’ COVID-19 customer information page. 


Choosing a Provider that Can Help 

Expert title-and-registration providers like ACERTUS can manage all these services on behalf of a company and its fleet, taking full advantage of its relationships with DMV connections, organizational benefits and tech-based solutions.  


When a business decides to outsource titling and registration work in this way, ACERTUS’ team helps the company identify its specific needs, informing the company whenever additional information, data or documentation is necessary to make progress. 


Additionally, ACERTUS’ proprietary and online-service technology  provides companies direct and immediate access to all their fleet records right at their fingertipsIn many cases, companies with fleets can submit their vehicle-registration requests to the ACERTUS team via the online  portalnotifying team members that they need to upload and check digital documents that have been sent through. This helps to expedite the process, allowing ACERTUS to spot any errors or blank spaces online, quickly and easily communicating with the client to get all issues addressed well before that company ever sends out hard-copy paperwork – and preventing any unnecessary headaches or hassle in the process. 


If a business requires additional fleet services, outside of title and registration, ACERTUS can also help with a full range of vehicle-logistics solutions, such as compliance servicescar hauldrive awaystorage and care and maintenance.  




Learn more about ACERTUS’ title-and-registration services, as well as its full range of fleet-management solutions and vehicle logistics options at To connect with one of our team members or receive a pricing quote, contact us hereor call us at this phone number: 855-ACERTUS (855-223-7887). 

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